When we went looking for a payment gateway to integrate with our new updated fundraising Story pages, we had one condition: Whichever provider we went with, they would have to be true to Webpops credo of providing complete control over the markup, something that empowers our customers to craft truly custom sites and webapps.
Of the many options that are out there, Stripe won us over for its speed of integration, simple API and all around great experience provided by its documentation and customer service.
We have proudly partnered with Stripe to process our platform’s transactions, and Stripe’s made it extremely simple to accept donations on behalf of our users and Story creators. Not only does Stripe make it easy on us, more importantly, it’s easy for donors and supporters to give within the shortest possible time while on your Stories page.
Now in addition to PayPal, Stories can accept donations in a matter of minutes, Not days. At 2.9% + 30¢ per donation, we offer some of the lowest rates available for online donations.
How do we make sure your information is safe and secure?
We use Stripe to process your donations, because making payments simple and secure is their business. They are certified as a PCI Level 1 Service Provider, the most stringent level of certification available. Quite frankly, 1Dollar1Home is about creating a platform where good happens through simple but meaningful actions, and we’d much rather put the payment security stuff in the hands of guys who specialize in that work. When you want to make a donation through a post on Twitter, we simply figure out the amount and pass Stripe your customer id using a secure SSL protocol, and they debit your card. If you have any more concerns about how your information will be handled, we recommend spending a minute on the Stripe security overview page.
What if I make a donation by accident, or someone uses my account to make a donation on my behalf that I didn’t want to make?
Because we use Stripe, payment refunds are really simple. Just email us at firstname.lastname@example.org, up to 6 days after you made the initial donation, and let us know if you ever feel like we’ve processed a donation in error. We’ll refund you right away.
Why are there fees?
It costs to process card payments anywhere on the web, and unfortunately here is no different. We use Stripe, which has a flat 2.9% + 30¢ fee on all credit card charges, and we add an additional 2% to allow us to keep our lights on and continue to bring you new and exciting features.
As always, get in touch at email@example.com or on Twitter @1dollar1home if you want to learn more about getting started with a fundraising Story.